Each of CitySprint's couriers are equipped with hand-held GPS devices, CityTrakkers, which submit information to and from the CitySprint system in real-time. This enables CitySprint to know, and be able to view, the exact location of each of the couriers located throughout the UK.
The customer benefit of this investment is the unrivalled transparency it offers. Once a courier electronically acknowledges acceptance of a delivery this becomes 'live' on the system. From this point forwards the customer can view the real-time location of the courier making their delivery. For SameDay and therefore 'urgent' deliveries this extra level of customer service provides additional peace of mind and reassurance.
CitySprint has made significant investment in market leading technology
