CitySprint's flexible way of working means that our CitySprint retail solution can quickly and effectively become part of the overall supply chain; something also made possible by CitySprint’s unique infrastructure providing national coverage.
CitySprint also adopts an open-minded approach to technology and rather than specifying what is necessary, CitySprint can adapt the solution accordingly. Some of the retailers CitySprint is engaging with have a comprehensive IT platform in place supporting their online retail offering, whereas others require more support to enable them to offer same day delivery options to their customers.
"At my-wardrobe.com we use City Sprint for both our customer same day deliveries and to manage our sample deliveries to the media houses and shoot studios. We have always required a service that is both reliable and has a quick response to meet our deadlines, for which City Sprint exceeds our expectations.
As all of the standard UK courier services are closed for 4 days over the Christmas holiday period we searched for someone who could meet the changing demands of the online market by providing a quality delivery service. City Sprint are the only company progressive enough to recognise that customers want a service experience that can deliver when they want it. We have partnered with them for the first time during Christmas and New Year to enable us to offer a same day and nominated day Bank Holiday service that can exceed expectations during this time"
Lauren Stevenson, PR Director for my-wardrobe.com
"Even though our customers are happy with our delivery options, we are determined to constantly evolve, remaining ahead of the market and setting a precedent. We want to offer our customers as much choice as possible while maintaining the simplicity of our checkout process."
Hilton Eachus, Customer Delivery Manager, ASOS.COM
CitySprint was chosen as our partner for this exciting new delivery option as they offered us a competitive price point and convenient cut off times, enabling ASOS.COM to offer our customers the choice of delivery of their goods on the same day as purchase".
Stuart Hill, Head of Customer Logistics, ASOS.COM - Read the ASOS.com case study
"In partnership with CitySprint, we have been providing our Wedding List customers with a flexible delivery service for the past 18 months, whereby they are able to choose a 2 hour delivery window, 5 days a week and an am/pm service on a Saturday enabling them to select the most convenient time of the delivery of their wedding list gifts.
After approaching a number of suppliers regarding more flexible delivery options for out Wedding List customers, it quickly became evident that CitySprint was able to offer the best solution to meet both our and our customers' requirements. From the convenient time slots to the competitive cost and national coverage - all around CitySprint came out on top. We have been extremely pleased with the service CitySprint have provided to date and have received positive feedback from our customers. Over the past 18 months, CitySprint has delivered over 100,000 gifts to over 2000 happy couples"
Tony Carr, Head of Distribution, House of Fraser - Read the House of Fraser case study
"CitySprint's SameDay delivery service enables us to offer our customers convenient delivery times to suit their requirements and keep us one stead ahead of our competitors who do not offer this flexible delivery option. The service is professional, efficient and cost effective and has proved to be very popular with our customers."
