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CitySprint Retail News

05 Oct 2011

CitySprint’s nationwide reach allows retailers to offer customers more comprehensive and flexible delivery options.

Research project identifies that CitySprint’s enhanced service centre capability now brings over 80% of the UK population within reach in under 60 minutes.

Recent acquisitions and organic growth in its network across the UK have given CitySprint an incredible national footprint which also includes 35 service centers in and around the majority of the UK’s major conurbations. As a result, CitySprint Retail is able to offer retailers and their customers a comprehensive national reach, with 81.2% of the UK population accessible from a service center within 60 minutes. This adds real value to retailers, for whom consistent and reliable order fulfilments are critical to customer satisfaction levels and continued success.
 
Recent research commissioned by IMRG shows that over 43% of regular home shoppers view the delivery experience and delivery options as key influencers in their choice of retailer. Consumers often want their goods delivered instantly or at a convenient time and CitySprint’s national reach enables retailers to satisfy these needs, providing the following delivery options 7 days a week:

• Same day service giving consumers an option to select a two hour window
• Evening service with a defined delivery window
• Midnight cut off and next day delivery

Patrick Gallagher, CEO of CitySprint, commented:
"Our UK same day reach makes us the perfect Last Mile Link™ delivery partner for both the consolidators who are trying to provide more dynamic delivery options within the growing online retail sector and clients requiring a delivery reach across the UK."

The research also identifies that over half (51.7%) of people live within 30 minutes drive-time for CitySprint and almost three quarters (71.7%) are located within 45 minutes of a service centre.

The research was verified by independent logistics consultant, Crimson & Co.

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Same day delivery footprint in 60mins...81.2% of the UK