CityBridge

To further enable our customers to benefit from our leading-edge technology, CitySprint has developed CityBridge, a two way booking interface. This Application Programming Interface (API) allows clients and partners to streamline the process of passing and receiving booking information, by connecting directly to CityTrak, our Dispatch Management System, and to our GPS enabled mobile data units, CityTrakkers.

This type of API bridges the gap between any customers' system and CityTrak, thereby increasing the flexibility of the systems and allowing a customer to develop a working relationship with CitySprint, without the need for costly, one-off interface development.

• Many of our customers already have key job information entered into their own order processing systems or intranets. Via our CityBridge interface, this data can be easily passed directly into CityTrak, avoiding the re-entering of information and other unnecessary communication by phone or email.
• CityBridge allows booking requests to be received from CityTrak and accepts status updates in real time as the job is progressed. The technology also allows our partners to send booking requests to CityTrak and receive our real time status updates in return, which they can then pass on to their customers.

• The CityBridge interface is provided using SOAP over HTTP, with parameter and return data being described using XML documents. SSL is used to provide data encryption (https).

Click here to download the latest version of our CityBridge Common Systems Interface Guide and the accompanying WSDL definition.

If you have any questions or would like further information about how this technology, please contact us or contact your local ServiceCentre.