We are currently experiencing some delays due to the recently implemented national lockdown which has resulted in a surge in bookings being processed through our network.
Our UK Overnight and International services
are still operating despite disruption due to the implementation of containment measures by many European governments to stop the spread of the coronavirus. This, combined with newly introduced border controls, is impacting our service and some delays will occur.
Many shops and businesses will be closed as a result of these circumstances so please ensure your consignee is open to avoid additional return charges.
Our SameDay services
continue to operate throughout the UK but you may experience delays on some services.
Please be advised that commercial invoices will be required for non docs to European Union and Northern Ireland. To avoid delays please ensure all required information is provided. For more guidance on the impact of Brexit on international deliveries, view our Brexit advice.
Despite being impacted by COVID-19, our services remain operational 24/7. Please rest assured that we will make every effort to meet your delivery requirements. If you have any questions or concerns please contact your local service centre
Thank you for your patience. We apologise for any convenience this may cause.