Invoicing and direct debits

Payments and invoices


We can group payments by:

  • Any reference of your choice
  • Purchase order numbers
  • Cost centres
  • Requestor names
  • Department names
  • Type of service

We can also create separate VAT invoices per reference or can include all of your jobs on one invoice with a handy cover page for quick analysis. This tailored process is designed to help you verify costs across your business.

Invoices are emailed as a PDF (weekly or monthly, it’s up to you!) and additional options include:
  • Excel spreadsheet of individual job details
  • FTP files
  • Custom (e.g. if you use a web platform for your suppliers to upload invoices)

Here’s a few other details you might be interested in:

  • Invoices can be emailed to one or many email addresses
  • We are happy to complete vendor forms
  • Your invoicing style or frequency can be changed at any time Invoice payment is required within 14 or 28 days as agreed, however if you are paying via Direct Debit, you are given up to 31 days credit (if previously agreed in writing)
  • Our payment methods include:
• Credit card - Visa, MasterCard and American Express
• Direct Debit - get in touch with the credit control team or your CitySprint contact for a DD form
• BACS - our account details are as follows:

Bank name: NatWest Bank
Sort code: 60-00-01
Account number: 39517853

What is Direct Debit?

It’s an easy, secure way to pay your invoices via an electronic payment transaction between your bank and ours. It helps you to ensure that your invoices are paid on time and saves the administration effort of arranging a BACS/cheque payment. And we will always make you aware of the amount to be debited before the due date so you stay in control.


How does it work?

Once your Direct Debit mandate has been received by our payment team, it is processed with your bank. When your invoice is due, we request payment via the Direct Debit system to be paid to us 31 - 32 days after the invoice date. You still get a VAT invoice with all your booking information at the end of each month, and at least 30 day credit terms from the date of the invoice.