As a trusted partner, World Options offers a market-leading portal allowing businesses to select couriers based on price, convenience, and speed of delivery. With the use of their online services, World Options unlocked a new business opportunity for CitySprint to fulfil with courier services.

30 minutes collection

Using the World Options online portal in question, a local business requested our same day delivery option to fulfil an urgent requirement.

At 2pm on the day, our client requested a parcel collection but expected the driver to arrive the next day as the location was in a remote area. To his surprise, 30 minutes after the order had been placed, a dedicated courier driver arrived and collected the desired parcels.
 

Last minute adjustments

 

Specific requirements were requested by the client such as the location point, the size of the vehicle and other warehousing details. Over the phone and online, our experts integrated all the requests to ensure the client could have their parcels delivered on time.

 
Updated every step of the way

 

From Essex to Birmingham, the parcels weighing up to over 215kg travelled a total distance of 120 miles and arrived within the scheduled time for the client.

The local business received regular updates online, ensuring they could locate their delivery during the day and plan their operations accordingly.

“Working with CitySprint has allowed us to offer unique services to our customers — especially CitySprint's same-day service. We have customers that need goods delivered urgently and this offering provides them with a fast, reliable and flexible service unavailable anywhere else.”
Sam Whittaker, Marketing Manager at World Options.

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