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Award recognition for CitySprint's National Customer Care team
Last week members of our client services team, Donna Smith and Rosie Bailey, attended the UK Complaint Handling Awards where CitySprint were nominated as finalists in two categories. The awards showcase the companies that focus on putting customer experience at the heart of their business.
The cargo bike push continues
In August 2017, the first five of our new-age cargo bikes joined our London fleet. Since then we’ve expanded to 25 electrically assisted ones, boasting one of London’s largest fleets and bringing our zero-emission fleet to 120+ vehicles.
A year in review for CitySprint Group
Read below for a review of some of proudest milestones of 2017.
Focusing on all things green
As Dr. Seuss once said, ‘It’s not easy being green’ but we’re trying our best to be.
CitySprint named top delivery company by Which?
I’m immensely proud to announce that out of 12 leading delivery companies and independent couriers, CitySprint achieved a first class 92% satisfaction score in the Which? “Best and worst delivery companies 2017” ranking - putting us in first place.
A security success
Protecting the security of our customers and stability of our systems is one of our most fundamental aims.
Red Nose Day 2017
Across our network, we have been dressing up in our finest ACDC wigs and leg warmers to raise money for the great cause that is Comic Relief. Currently we've tallied hundreds of pounds and we're still counting!
London's T-charge and the courier industry
This autumn, Mayor Khan’s toxicity charge comes into play – a £10 “pollution tax” that any older and more polluting vehicle – will be required to pay on entering central London.
A charitable look back at 2016
With the festive season upon us and 2016 coming to a close, many of us will be reflecting back on the events of the last 12 months with mixed emotions.
Strictly Come Delivering - it's a ten from the judges
This week, our work in partnership with BBC Procurement has been recognised at the Supply Chain Excellence Awards 2016, winning a first-place gong in the Sourcing & Procurement category.
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