Our people

We are a nationwide network, with a global reach, and a local, friendly feel. Achieving consistently high standards of professionalism and excellence across 40+ service centres is no mean feat. Our people make this happen, day in day out – we couldn’t do it without such a passionate and dedicated team.

There are many different parts to the CitySprint organisation - from data analysis, to technical support and operations, everyone who works with us is knowledgeable, professional and keen.

Our teams constantly strive to make sure every customer feels the benefit of CitySprint’s core values:

 
  • Customer experience – it’s the heart of our brand
  • Innovation – we invest in technology to continuously deliver exceptional service
  • Evolution – embracing new ways to be better is key to our service
  • Environmental and social responsibility – we work to minimise our environmental impact, give back and employ responsibly

CitySprint Shining Stars

Because our people do such a fantastic job we felt that recognition was deserved and so we set up the CitySprint Shining Stars awards. Every quarter we recognise those individuals in our business who have done a particularly incredible job of being a Bit Of A Star to both customers and colleagues. The awards are based on the qualities that we think make CitySprint a great organisation in which to work – and a great business to do business with:
 
  • Empathy
  • Reliability
  • Accountability
  • Flair

Anyone who has gone above and beyond the call of duty, whether for a customer, a colleague or a courier, is eligible for nomination. Not only do we find the CitySprint shining star awards are a great way to reward the kind of commitment and passion we value but they also encourage our people to celebrate the positives in each other too.