We’re proud to recognize our quarter three award winners who have exceeded expectations in delivering what truly matters to our customers, colleagues, and communities.

Created to recognise colleagues who go above and beyond, the “Delivering What Matters” programme highlights those who model our key behaviours. Quarterly, we choose six winners - one for each of our core values: accountability, caring, flexibility, honesty, passion, and respect. Their actions help ensure we always deliver what matters to the people and communities around us.

Meet our latest award winners…

Accountability – Jayshree B.

“Jay has demonstrated real accountability in the way she has provided support to the wider team. It’s been extremely valuable and made the 2026 budget process significantly smoother than in previous years. Her capability, proactivity and willingness to support on individual queries provides the team with a confidence in the reported result that wasn’t at the same level previously”

Caring – Jacob B.

“Jacob is passionate about caring for our colleagues and as a result, he is already helping us to transform our culture across the business. An excellent communicator, Jacob is compassionate and empathetic, taking the time to listen and adapt his approach to support our colleagues, and has become a trusted advisor who is an advocate for our people”

Flexibility – Aimee J.

“Aimee consistently demonstrates outstanding dedication and professionalism, quickly establishing and maintaining great relationships with our customers whilst delivering exceptional customer service that reflects positively on our entire team. “Fantastic” Aimee is a “star” according to customers, with her willingness to share her knowledge and offer hands-on assistance exemplifying her team spirit and commitment to collective success.”

Honesty – Jennifer G.

“Jennifer’s dedication, drive and commitment to her team and the business is outstanding. She is always going above and beyond, taking on extra tasks and supporting other service centres in need, whilst bringing a positive attitude every day. Jen is always open and honest with everyone, building strong relationships which means we work and communicate more efficiently.”

Passion – Lynsey B.

“Lynsey is so passionate about her role and making sure her region is the best at everything we do. “Absolutely outstanding” Lynsey has created so much collaboration in the North that it helped everyone feel part of a team driving towards one goal. An amazing role model, Lynsey one million percent deserves to win the Passion award!

Respect – Patrick W.S

“Paddy consistently demonstrates our Respect value in every aspect of his work and leadership. He has built a team culture where everyone feels respected, heard and supported. Paddy treats everyone with farness and empathy, encouraging open communication and trust, which has built a stronger and more united team that works together with confidence and mutual understanding.”

A big congratulations to our deserving winners this quarter. We also extend our appreciation to all nominees; it’s encouraging to see so many colleagues celebrated for upholding the CitySprint values. Keep up the fantastic work and continue delivering what matters every day.

---

We deliver Courier services you can depend on. Find out more about our Same Day delivery or Next Day delivery solutions.

View all Blogs