Crossing borders: how we simplify International shipping for our clients
21 August 2025Evolving digital tools and online shopping platforms have made selling products in foreign markets easier than ever before. But what about the shipping?
For ambitious small business owners trading locally, selling to buyers abroad presents a lucrative opportunity, opening business up to the possibility of new revenue streams. However, a lack of research and thoughtful planning can lead to expensive errors in the process.
Whether it’s a highly important document that needs to arrive in another country urgently, or a small business getting started with global trading, there are many factors to consider before arranging an International delivery.
Smooth customs clearance
Knowledge of import and export regulations, foreign VAT and tax rules, Commercial Invoices, and Economic Operators Registration and Identification (EORI) numbers can make a world of difference in avoiding International delivery delays.
Commercial Invoices are specialised export documents serving as a customs declaration for goods being transported across international borders. Customs officials rely on these to assess the value of goods and decide on the relevant taxes and duties during the customs clearance process. If this document isn’t completed accurately, shipments may encounter delays or even get turned away at the border.
To help our customers, CitySprint has created a Commercial Invoice template that can be completed and attached to shipments. When booking online, customers will be prompted to complete our electronic Commercial Invoice template, which enables us to begin the process of clearing their goods through customs ahead of time. If customers prefer to use their own Commercial Invoices or Shipping Paperwork, they simply need to include the shipment booking reference number in the job booking.
It’s also important to include the receiver’s contact details in the Commercial Invoice as the local customs authority may use these to progress the entry and ensure the delivery process continues smoothly.
EORI numbers are used as an identification number in all customs procedures for businesses and individuals when exchanging information with customs administration. SMEs that have previously traded with non-EU countries most likely already have an EORI number.
Current regulation status
Despite the endless list of digital tools and online platforms simplifying the process in today’s modern world, shipping goods to customers in foreign countries is gradually becoming more complex in other ways with changing regulations such as Brexit and the introduction of new U.S. tariffs.
At CitySprint, dedicated International delivery teams based at our regional UK sites work proactively with our global shipping partners and customs experts to exchange reports covering the latest import and export regulations. This enables us to track regulatory changes and keep our clients informed with instant updates, mitigating any potential setbacks.
Our third-party international shipping partners, along with our CitySprint delivery experts, can help you navigate the many challenges and logistical complexities linked to exporting goods internationally. This ensures that your customers receive their orders without any inconvenience.
By partnering with us, we can take the burden off your shoulders and support your business growth or simply deliver your time-sensitive documents securely to overseas destinations.
If you would like to explore our International delivery options, click on the link for more details or get in touch with one of our experts.
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