Packaging your items

Securing your deliveries.

Home Support Resources Packaging guide

Your packaging guide

 

Package and send your items securely for same day, next day and international deliveries. You can use this guide to better protect your packages and reduce risks of damage during transportation.

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Keeping your package safe and secure starts with you. Ensure your items are correctly packaged, using the right packaging material like bubble wrap, packaging chips, padded envelopes, secure boxes, and strong packaging tape.

Watch our packaging guide video for advice on how to wrap every type of parcel - from large, oddly-shaped items to liquids, and more!
 

Packaging tips

If you need any help packing your parcel, or if you have high-value items to send, get in touch with our team, who will be more than happy to assist.

Fragile items

Fragile items should have plenty of padding around them in the box in order to protect it while in transit.

Smaller items

Small items like books and DVDs should be delivered in padded envelopes or boxes to protect them from any accidental damage in transit.

Filling the space

Bubble wrap, packing chips, or paper shreds are excellent ways to fill empty spaces and keep your items secure in the box.

Sending gifts

When sending a gift, try and keep any attractive gift-wrapping contained in the delivery packaging. We also suggest using strong packaging tape or a strapping machine.

Picking the packaging

We recommend using strong packaging that hasn’t been damaged and preferably that hasn’t been used before. However, if you are reusing a box, ensure that all old labels have been removed.

Mailing address

For peace of mind, we recommend including a note with the address of the receiver.

What courier do you need?

Find out which courier service will be best for your delivery.

Whether you want to send an important legal coument to be delivered today or a gift hamper to a loved one this weekend, CitySprint has a range of courier options to suit you.

Each service we offer has its own unique benefits, ideal for sending specific items. Discover more about how to pick the courier service you need, as well as any restrictions or requirements for each option. 
 
If you already know which of our courier services will be best for sending your parcel, skip to our guide on packaging.

 

SameDay UK courier services


Speedy and secure delivery service for irreplaceable or time-sensitive items.

All CitySprint SameDay courier services include real-time tracking and status updates by SMS or email, letting you know where your delivery is at every step of the way.


SameDay


Best for: Simple, same day deliveries.
Key features: Securing deliveries on a local, regional, or nationwide scale, including ad hoc, urgent deliveries or regular scheduled bookings.


Priority


Best for: Urgent, same day deliveries.
Key Features: Operating on a ‘last on, first off’ priority to ensure your delivery arrives in a timely manner.


Priority Secure


Best for: Delivering confidential, valuable items person to person.
Key Features: Dedicated vehicles are used to deliver to the nominated addressee only, ensuring your delivery only goes from you to the person who needs it, with no extra stops. A specialist customer care team helps with bookings and delivery management, keeping you updated every step of the way for extra peace of mind.

NextDay UK parcel services


Less urgent deliveries for items that aren’t fragile or perishable. All UK overnight services include online tracking and PODs.

 

Overnight Standard


Best for: Next day delivery within the UK.
Key Features: Cost efficient option for deliveries made by close of business using our selected partners.

 

Overnight Timed


Best for: Next day deliveries within the UK, to a deadline.
Key Features: Overnight delivery service in conjunction with our selected partners to get your packages delivered within specific deadlines.

International courier services


For all deliveries beyond the UK. All International services include online shipment tracking and PODs.

 

International Standard


Best for: Any overseas delivery
Key Features: Door-to-door courier delivery with shipment tracking to keep you updated every step of the way.

 

International Timed


Best for: Certain overseas deliveries made within a deadline
Key Features: Door-to-door courier delivery made within specific time slots to select destinations around the world

Bespoke


For all your unique delivery requirements.


Customised

 
Best for: Tailor-made delivery options to suit all your specific needs.
Key Features: Logistics support to navigate through any highly-specific delivery needs, keeping you updated every step of the way.

Looking for a quote?

Get a quote for your priority booking in just a few clicks. Even better, you can turn your quote into a booking to get your delivery on the road fast.