Empowering our people.

Nurturing our colleagues, supporting their wellbeing and personal development.

About us csr Empowering our people

Supporting the teams behind our brand.


We work hard to nurture our colleagues, supporting their wellbeing and personal development. Just as importantly, we embrace and celebrate diversity, inclusion and accessibility in every part of our workforce. The CitySprint team is 700 strong and growing, and whilst we already have plenty in place to empower this highly capable and diverse workforce, we know we need to keep the momentum going.
 

Scroll down for what is already in place today, and here's what the focus is on next:

  
  • A comprehensive review of diversity and inclusion within the business
  • Further improvements to our colleague and development framework

 

Developing our people

Designed to find the future lifeblood and leaders of our business, we've created an apprenticeship programme that's already created nine positions across a number of our UK sites, allowing us to find talent locally. Each apprenticeship is a real opportunity to earn and learn, while achieving a professional qualification in the admin or service areas of the business.

Above & beyond

We are in the powerful position of making a real difference to people’s lives every day by solving their delivery problems, and with power comes great responsibility. That's why throughout CitySprint, our people are driven by four core qualities: accountability, ambition, empathy and reliability. And to ensure we recognise our colleagues who embody these values, we have the CitySprint Heroes reward and recognition scheme.

Each quarter, we recognise those colleagues who have gone above and beyond to help customers, colleagues or couriers. An essential part of our company culture, it encourages our people to celebrate the great work their colleagues do, and also to say thanks.

Together we achieve more

It's important that everyone's voice is heard. That's why we’ve introduced the Colleague Voice Forum, which gives time and space to individual ideas for the future. Groups can get together and explore how we can be more efficient, productive, safe or happy in our work. This essential development has already resulted in tangible progress, with ideas on system training and sharing of best practice being implemented.

To embed this throughout the company, we're incorporating CSR into our induction processes for new employees, as well as creating local CSR plans and practices that are personalised to every site.

Interested in our other CSR pillars?

Take a look at the other initiatives driving change throughout CitySprint.

Building a greener future

Reducing the impact of logistics on the environment.

See more here

Supporting local communities

Making a positive difference to the people and communities we operate in.

See more here

Backing business

Helping businesses grow and succeed.

See more here