Global energy surcharge
Due to ongoing pressures on global energy supply, we have introduced a temporary global energy surcharge. This helps us maintain the reliable, fast service you expect while managing increased operational costs.
We review this surcharge on a weekly basis to ensure it remains fair and reflective of current market conditions.
Current surcharge rate: 4%
- Why is CitySprint introducing a 4% global energy surcharge?
This adjustment reflects rising fuel costs, particularly in relation to the Middle East conflict, and we wish to maintain service quality and operational efficiency during periods of increased expenses.
- When will the 4% global energy surcharge take effect?
The surcharge will be implemented from April 6, 2026, and will apply to all relevant deliveries from this date onwards.
- How will this surcharge affect pricing?
You will see an additional 4% charge on the fuel component of your invoices. The overall impact will depend on your delivery volumes and route distances.
- Will the surcharge be reviewed or adjusted in the future?
Yes, the energy surcharge will be reviewed on a weekly basis and may be adjusted according to market conditions and energy price fluctuations. We advise you to continue checking this webpage for updates.
- Who can I contact for more information?
Please reach out to your account manager or the customer service team for support or any further clarification.