We’re thrilled to have the exceptional work of three of our self-employed drivers and one of our Absolutely colleagues recognised at the National Courier Awards 2025.

Now in its 29th year, the gala event held at the City of London Livery Hall recognised outstanding achievements in the final mile delivery sector. The awards highlighted excellence across a broad spectrum, from next-generation apprentices and express delivery couriers to teams and individual drivers demonstrating remarkable dedication, professionalism, and innovation. 

Special categories honoured community heroes and industry ambassadors, while corporate and contract teams received accolades for exceptional service.

The event was marked by standing ovations and a strong sense of unity within the courier community, emphasizing the vital role of couriers in sustaining nationwide logistics and customer service.

Here are our winners:

Ian Brewster & Imran Hussain, CitySprint London East Couriers

The Library Consortium Contract team, including Ian Brewster and Imran Hussain, have played a critical role in ensuring the success of the contract, which supports nine key libraries across multiple London boroughs. Their seamless deliveries help share books and resources, easing financial pressures on councils and keeping the community hubs flourishing.

Ian Brewster, serving the Waltham Forest area, has been praised by Jill Ennis, Libraries and Community Manager at London Borough of Waltham Forest, for his impeccable delivery record: 100% on-time with zero complaints. Ian’s professionalism and calm approach have been vital in navigating complex routes and training new team members.

Imran Hussain, delivering in Barking and Dagenham for the Home Library Service and Schools Library Service, has been commended for his reliability and compassionate approach, especially during the COVID lockdowns. Julia Bailey, Hubs Officer for Specialist Services, highlights Imran’s commitment to meeting client needs and going the extra mile under challenging circumstances.

Mohammed Raza Ali Afzal, CitySprint Manchester Courier

Mohammed Raza Ali Afzal has been a standout driver for CitySprint’s Wickes contract in Manchester, impressing clients and colleagues alike with his exceptional work ethic. Since signing up with CitySprint in April 2023, Raza has consistently delivered outstanding service, often assisting fellow drivers without hesitation.

Customer reviews emphasise his professionalism, courteous manner, and helpfulness, with many noting his extra efforts to protect deliveries and provide friendly service. Raza’s dedication earned him the Most Improved Driver award, backed by glowing Trustpilot feedback.

Ben Fergus-Woolf, Absolutely Assistant Controller 

Ben demonstrated exceptional professionalism and compassion when responding to a phone snatch incident outside the control office on 14th September. He immediately brought the victim to safety, providing a calm and supportive environment, helping her contact her family, and offering reassurance until the police arrived. Ben’s thoughtful actions, including offering refreshments and sharing CCTV footage to aid the investigation, showcased his attentiveness and care. His conduct turned a distressing experience into one of comfort and support, earning heartfelt gratitude from the victim and recognition for his outstanding response.

These individuals and teams embody the values of CitySprint, delivering not just parcels, but exceptional customer care and reliability. Congratulations to all the winners and nominees.

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