The table below explains any additional charges in relation to your tariff. If you have any other queries, please contact your local service centre.
UK SameDay Courier additional charges
We calculate the journey distance using standard mapping software +/- a tolerance of 5%.
|Out of Hours*
|Collections from London postcodes+
|Wait & return
|Waiting time for standard Bike or Small Van SameDay services
||Free for the first 9 minutes 59 seconds, £0.50 per min thereafter
|Waiting time for standard Transit or LWB SameDay services
||Free for the first 14 minutes 59 seconds, £0.50 per min thereafter
||Bike/small van = £5.45
Large van/long wheel base = £10.95
For more precise routing, Bing regularly updates its web mapping service to accommodate any recent road changes. As a result, you may see an impact on total mileage.
*Our regional Out of Hours teams operate 18:00-07:00 daily.
+May be charged for deliveries into London; please refer to your tariff for more information.
Our Clean Air Commitment
As part of our efforts to become the most sustainable same day courier service in the country, we pass on a £5.00 charge for any deliveries within an Ultra Low Emissions Zone (ULEZ) undertaken by a van or motorbike. You will be able to see when you have contributed as it will be clearly displayed on your invoices. The money will go towards helping couriers upgrade their vehicles and expand our green fleet.