The elements of success
The CitySprint solution works well because our processes are simple and reliable. Booking can be done via the online form or through email, and the tracking map is really effective, so customers always know when their delivery will arrive. All drivers are of the highest standard and DBS-checked. And if anything should go wrong, it can be checked and rectified quickly.
Making the most of a new normal
The challenges of lockdown could have made life difficult for SPS Support and its colleagues. CitySprint minimised the logistical issues, expense and wasted time, allowing them to adapt immediately. As long as hybrid working is used by the University, this fruitful relationship will continue.