Case studies.

Dogs Trust is the largest animal welfare charity in the country, accounting for over 15,000 animals each year. Fighting animal maltreatment, cruelty, and suffering is at the heart of the trust’s objectives.

 

The Dogs Trust gathers funds from donations, sponsorships and selling gifts online to support their actions with the rehabilitation and rehoming on dogs in the UK.

Riding House Café is a stylish all-day neighbourhood brasserie based in London. The venue is split across a bustling canteen, a formal dining room and a relaxed lounge area, all joined together by the large dining bar and open kitchen.

 

With the challenges of the pandemic and strict restrictions, the brasserie had to find a suitable alternative to deliver their products and services including luxury foods across the country.  

The SPS IT Help and Consultancy Team [SPS Support] delivers high quality technical support for the School of Social and Political Science at the University of Edinburgh.

 

​One of their key roles is to provide IT Hardware for desk-based and student-facing staff, so the lockdown presented a new challenge for the team: ensuring everyone was equipped and ready to work from home.

Medical Solicitors in Sheffield has 20 years’ experience handling a huge variety of clinical and medical negligence claims. They have recovered large sums in compensation for many patients affected by surgical complications.

Naturally, the firm is committed to providing the very best legal advice and the highest standards of client care, so when they needed a failsafe partner to match their professionalism, they turned to CitySprint.
 

Leith’s at the EICC is the Catering Partner to Edinburgh International Conference Centre (EICC), one of the world’s premier venues for conferences and events.

The firm contacted CitySprint to provide a solution for a challenging, high profile multi-location delivery that would call on the strength and reach of our network, our reliability and total customer focus.
 

Norfolk & Norwich Hospital Pharmacy delivers prescription medicines to patients’ homes across the county. They had been relying on a hard-working volunteer service to fulfil this important daily task. 
 

With increasing demand in recent times meant that a failsafe professional service was needed to ensure absolute safety, security and efficiency.
 

Across the UK, people of all ages depend on Asda Pharmacy for NHS prescription delivery and on-site pharmacy services. Inevitably, the 2020 pandemic created a whole new range of challenges.   
 

Demand rose fast, and many customers could not collect their vital prescriptions because they were shielding, elderly or restricted by lockdown. So how did we maintain uncompromised customer care in these circumstances?
 

Kolorco proudly supplies customers throughout West Yorkshire with leading-edge web to print solutions. Pairing creativity and an exceptional product, with a fast and reliable service, is key to the success of Kolorco.

Acquired by CitySprint in 2020, Kolorco maintained a consistent and reliable same day service for customers as a top focus.
 

 

University Hospitals Plymouth NHS Trust is the largest hospital in the South West Peninsula, providing comprehensive secondary and tertiary healthcare. Their geography gives them a secondary care catchment population of 450,000 with a wider peninsula population of almost 2,000,000 people who can access their specialist services. They work within a network of other hospitals to offer a range of specialist services such as kidney transplant, cardiothoracic surgery and neonatal intensive care.

 

 

The Pharmacy department based at University Hospitals Plymouth hold a specialist licence enabling them to provide a wide range of medication for the whole of the South West and beyond. This Licence is heavily regulated by the MHRA (Medicines and Healthcare Regulatory Agency). The Pharmacy department must adhere to strict guidelines and turned to CitySprint for an effective bespoke delivery service.
 

Founded in 2012, Gousto is a British recipe box company based in London with a large fulfilment operation in Spalding, Lincolnshire. Gousto delivers inspiration to every home-cook with recipe boxes that include precise ingredients and easy-to-follow recipe cards. 
 

Tough SLA’s meant they were looking for a partner who could consistently achieve delivery success levels at 99.7%. Initially, the business was looking for a partner who could deliver on Sundays.
 

Edwards and Hope is an electrical supplier business based in Brighton and have been in business since 1935. The family who own it now have been running the business for the last 52 years. We sell a range of electrical goods from lightbulbs and cables to ceiling roses and metal cages.
 

We began to see an increase in demand from our customers as more and more consumers are wanting their goods delivered to them. We got in touch with CitySprint as they provided the most cost effective service in comparison to other competitors.

Jaguar Land Rover (JRL) is the UK’s largest automotive manufacturing business, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. 

 

 

All of JLR’s cars are engineered and designed in the UK. While they have ambitious plans for global growth, the heart of the business remains in the Midlands. To support this expansion JLR are continuously investing in new models. This development requires the urgent movement of parts, equipment and documents.

As public services are tasked to reduce costs, London library services have grouped to realise substantial efficiencies. The Libraries Consortium is a group of 18 London library authorities that share the same infrastructure. This allows Londoners with a library card from a listed borough to borrow books and access services in any of the libraries in the consortium – this means accessing a combined catalogue of over 7million titles.
 

 

Moving books from borough to borough is a huge task, and one that CitySprint excels in. The Libraries Consortium needed a courier company with the resources and logistical experience to develop a reliable cost effective solution, to manage the movement and storage of library books between 18 London boroughs.

Formed in 1997, PRS for Music is the UK’s leading collection society, bringing together two collection entities: the Mechanical-Copyright Protection Society (MCPS) and the Performing Right Society (PRS). It undertakes collective rights management for musical works on behalf of 125,000 members.
 


 

PRS for Music had a requirement for a daily scheduled, wait and return SameDay route, twice a day from their head office to another London site. They needed a partner who was flexible enough to allow for other daily ad hoc runs to London postcodes to transport important documentation in addition to base runs.