Almost a year ago we introduced our very own CitySprint heroes awards, a new reward and recognition scheme to replace what was formerly known as the Smart Delivery (SMARTIES) Awards.
Long-standing colleagues and customers will also remember our
Shining Stars Awards programme which worked in the same way by rewarding team members who reflected our core company values.
The new scheme, linked to our updated
CitySprint Values -
Accountability, Reliability, Empathy and Ambition – is aimed at recognising colleagues who not only reflect these values, but exceed expectations and can cover everything from delivering emergency medical supplies, supporting local charities, solving customer problems, helping colleagues or couriers in times of need or just leading the way by being positive and fun.
Every quarter we encourage our people to nominate colleagues who have gone above and beyond by sharing a few kind words on why they’ve chosen their hero and what the outcome was of their great work.
So, we would like to use this opportunity to celebrate our CitySprint heroes award winners of 2020 so far:
Quarter 1
Accountability – Ben Heywood,
Manchester Service Centre, Operations
Reliability – Jake Reeves, Swindon Service Centre, National Customer Care
Empathy – Samuel Mortimer,
Norwich Service Centre, Warehouse Operations
Ambition – Eugene-Kusi-Mensah, London South Service Centre, UK Overnight & International Customer Service
Quarter 2
Accountability – Sarah Conway,
Milton Keynes Service Centre, Sales
Reliability – Serena Barwick, London South Service Centre, Sales
Empathy – Ruth Everitt, Redhill, HR
Ambition – Sharron Demaris, London South Service Centre, IT
A huge thank you to everyone who took the time to submit their nominations. We look forward to our Quarter 3 and Quarter 4 winners being announced and encourage all employees to continue living and breathing our core company Values.