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Norfolk & Norwich Hospital Pharmacy.

Planning and providing a prescription delivery solution from pharmacy to home.

Live tracking and customised messaging

The pharmacy needs to deliver between 50 and 90 prescriptions each day, so the team created a strategically planned route, in order to streamline and optimise deliveries.

We also ensure that every customer receives a personal text message the day before their prescription arrives, to help ensure ‘first time’ delivery success, and a live tracking facility, so that progress can be monitored at every stage.

"Thank you for providing us with such an adaptable service, you have worked alongside us improving your service and ours by us jointly working together."
Donna Cornwell, Pharmacy Hub Coordinator
"There is always someone at the end of the phone when we have needed you, you are very quick to deal with any problem that may arise (not often) and you go the extra mile for us helping to ensure the deliveries are made to each patient."
Donna Cornwell, Pharmacy Hub Coordinator