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Committed to doing the right thing.

Delivering what matters for the planet and the communities we work with.

Delivering a better tomorrow, together.

At CitySprint, we believe that every delivery can make a difference. Since 2021, our Corporate Social Responsibility (CSR) programme has been at the heart of how we operate, helping us build a more sustainable, inclusive, and responsible future for everyone we serve.

 

What this means for you

Our Delivering What Matters strategy is more than a promise, it's a plan of action. It reflects our long-term vision for 2030 and beyond, ensuring that by choosing CitySprint, you're supporting a business that’s committed to delivering responsibly by reducing our environmental impact, supporting our teams, uplifting communities, and empowering our suppliers.

 

 

When you choose to deliver with us, you're supporting a strategy built on four commitments. Simply click each icon below to find out more:

People    Communities    Suppliers     Planet

Planet.

Planet.

Accelerating the shift to more sustainable deliveries.

For us, prioritising the environment means taking action now to build a cleaner, greener future.

In agreement with the wider Geopost group strategy, our headline target is to cut total emissions in our value chain by 90% and achieve Net Zero by 2040.

Planet.

Fuelled by a belief that good business is good for the planet, our focus areas and targets under Planet are:

Climate Change

Climate Change

We're reducing our carbon emissions by 30% against our 2020 baseline.

Circular Economy

Circular Economy

We're increasing deliveries that support circular consumption models.

Energy Efficiency

Energy Efficiency

We continue to source 100% renewable energy for our sites.

People.

People.

Being the employer of choice.

Our people are the driving force behind everything we do. That's why we're working towards creating a welcoming, collaborative and inclusive workplace where safety always comes first, and our talented people receive the right development to enjoy long-lasting, rewarding careers.

 

People.

As part of building a culture that enables our people to thrive, our focus areas under People are:

Developing our people

Developing our people

We're investing in our colleague’s professional development.

Diversity & inclusion programme

Diversity & inclusion programme

We continue to promote a collaborative and inclusive culture.

Health & safety first

Health & safety first

We're maintaining a strong focus on wellbeing and safety.

Communities.

Communities.

Supporting the places we are part of.

Supporting the communities we are part is one of the most powerful ways to show that we’re all at the heart of what we do. In the last three years we have donated more than £300k to charities. We are committed to continuing our support for charities, engaging colleagues in volunteering work and sustainable causes, and following the guidelines of a social value framework.

 

Communities.

Our focus areas and goal under Communities are:

Support local communities

Support local communities

We're raising £100k for charities per year.

Encourage and engage our colleagues

Encourage and engage our colleagues

We're continuing to celebrate our colleagues by regularly sharing their stories on our internal network.

Deliver against the Social Value framework

Deliver against the Social Value framework

We're offering a standardised Social Value Framework to customers.

Suppliers.

Suppliers.

Empowering couriers to succeed.

Couriers are at the heart of what we do, and we’re committed to helping them not just keep pace but thrive in a fast-changing market. That is why we have a simple but ambitious goal of empowering couriers to succeed within a framework that is fair, supportive, and sustainable. Our final focus is having 30% of our fleet composed of alternative fuel vehicles by 2030.

Suppliers.

Committed to strengthening our sustainable delivery capabilities and engage with couriers to enhance their earning our focus areas and targets under Suppliers are:

Backing business

Backing business

We're delivering a courier strategy that improves efficiency and reflects the real needs of today’s couriers.

Driving sustainability

Driving sustainability

We're supporting couriers transitioning to alternative fuel vehicles.

Sharing our vision

Sharing our vision

We're sharing information to inspire and support couriers transitioning to alternative fuel vehicles.

How we're making this all happen

By engaging all stakeholders in our strategy.    By embedding sustainability into performance management.

Discover how we're making a difference

Explore our latest CSR initiatives, read fresh updates, and see our commitments in action.

CSR news and blogs

Learn about our Carbon Reduction Plan (CRP)

If you're interested in finding out our emissions levels in the past year against various sources of emissions and greenhouse gases, review of our Carbon Reduction Plan.

View our CRP here