Committed to doing the right thing.

Delivering social responsibility to keep our communities thriving.

For everyone. For the future.


For us, creating and delivering an effective and innovative CSR programme is a top priority. So we’ve established a bold, clear strategy, complete with the objectives that we’re all working towards. As such, we will deliver on not one but two headline targets that encompass our entire CSR commitment.
 


By the end of 2023 we will achieve the following targets:

 
  • Have a fleet of 200+ green vehicles that will be live in the major cities throughout the UK.
  • Be 100% carbon neutral across the company.
 


The pillars that guide us

 
To realise our aims, we’ve created a structure built on four pillars - they are the foundations for our CSR programme. Each pillar is a fundamental element of what we do: the teams behind our brand, the communities we work in, the courier and business community who work with us, and our total commitment to a sustainable, greener future.
   

Creating a better future for us all

These are the four core pillars of our CSR programme that outline the steps we're taking to deliver on our commitment.

Empowering our people

Supporting the wellbeing and development of our colleagues, celebrating diversity in our workforce and championing inclusion and accessibility.

See more here

Supporting local communities

Making a positive difference to the people and communities in the local areas we operate in.

See more here

Backing business

Helping businesses grow and succeed, especially our local couriers who provide services to us.

See more here

Building a greener future

Reducing the impact of logistics on the environment.

See more here

Our journey to being carbon neutral

The time to act is now. We've accelerated plans to becoming a carbon neutral company and have set two key targets that are fundamental to us combatting climate change: 

 

  • -   Providing carbon neutral delivery by the end of 2022

  • -   Becoming completely carbon neutral by the end of 2023

 

We're inviting all our customers to join us on the programme to offset 100% of our delivery generated carbon. Emissions will be offset through a variety of ways - supporting wind, solar and hydro projects, and planting trees and woodlands - all around the world.