Keep your business moving this bank holiday
With Same Day delivery, 26 service centres across the UK and a 24/7, 365-day service, CitySprint helps SMEs stay responsive through reduced staffing, delayed supplies and urgent deliveries.
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- Urgent Bank Holiday Delivery
A delivery partner you can rely on
Bank holiday weekends can bring added pressure for businesses - from reduced staffing to delayed supplies and time-sensitive deliveries. That’s why CitySprint is here to help businesses stay responsive when it matters most.
With 26 service centres across the UK and a 24/7, 365-day service, we combine national reach with a truly local approach. Whether it’s supporting pharmacies, laboratories, hospitals or other essential operations, our network is built to keep businesses moving through periods of disruption.
Our award-winning customer service and strong community focus mean we work as an extension of your team - helping you stay dependable, maintain continuity and deliver on your promises, whatever the calendar says.
CitySprint Same Day courier and UK delivery services
Send packages, large parcels and more with express delivery.
Why choose CitySprint
Booking with CitySprint has never been faster or simpler. Whether you’re just starting out, scaling quickly or already established, our Same Day delivery service keep your business moving. Smart, seamless delivery that simply feels good.
60 minute collection
We’ll get your items on the road within 60 minutes of your booking being taken.
98% on time delivery performance
When timing matters, we deliver.
Local people, national reach
Our 26 service centres are close by with telephone support and real time tracking.
Always on
Here for you 24/7, 365 days a year.
Not sure which service to choose?
Get a quote or book a courier using
Don't have an account with us? Sign up with CitySprint here
The difference we make
Explore the stories and news that showcase how we support businesses every day.
Case studies
Explore success stories from businesses that have benefitted from our expert UK courier services.
Testimonials
We provide express delivery for customers across a range of industries. Find their experiences in their own words here.
Blog
Stay informed on current opportunities, challenges and services across the UK courier industry.
- Who are we and what services do we offer?
We are a trusted courier company specialising in fast, reliable parcel delivery services for businesses and individuals. Whether you need to send documents, packages, or large shipments, we’ve got you covered.
We provide Same Day, Next Day, International and specialist courier services across the UK, 24 hours a day, 365 days a year. If you’re looking for shipping and delivery services that can provide you with a tailored solution to suit your needs, we can help. - What makes our courier service different?
We pride ourselves on reliability, excellent customer support, and flexible delivery options. Plus, our easy-to-use online platform helps you book and manage your deliveries anytime.
- Can I schedule a pickup for my parcels?
Yes, you can easily schedule a pickup through our online booking platform, making it convenient to send parcels from your home or office.
- Do we offer delivery options outside of standard Same Day shipping?
Yes, we offer:
Same Day - Perfect for when you need a Same Day delivery but don't have a specific delivery time.
Timed - Perfect for when you have an important deadline to achieve.
Dedicated - The most secure option for your urgent or highly sensitive items.
Healthcare - Special handling for medical related deliveries.
We also offer Next Day, International and Contract Logistics. - Can I get a quote before making a booking?
Yes, we offer an instant quote service which you can access online, by email or by phone. All you need is the collection and delivery postcodes and the dimensions of the item you are sending. You will then get a quote for each vehicle type (if applicable) which is valid for 15 minutes.
- How do I create an account with your courier service?
Signing up is quick and easy. Just click Sign up for an account, and fill in your details. Once registered, you can make bookings, track deliveries, and manage your account all in one place.
- What information do I need to send a parcel?
You’ll need the sender’s and recipient’s details, parcel dimensions and weight, and your preferred delivery option.
- How do I print shipping labels?
Once you make a booking online, you can download and print your shipping labels directly from your account dashboard.
View our packing guide for other tips on how to secure your deliveries. - What happens if I need to change or cancel a shipment?
Changes or cancellations can be made through your account, subject to timing and service conditions. Contact our customer service team if you need assistance.
- Can I send a letter by Same Day delivery?
Letters and documents can be sent by Same Day delivery, as well as a range of other items. With collection within 60 minutes from the moment you place your order, your letter can be delivered within a few hours of being collected. Thousands of letters are sent via Same Day delivery every day across the UK, with legal and business letters forming the majority of these. Last-minute birthday cards, gifts and letters are also popular.
- Can I pick up a missed delivery the same day?
If you miss your Same Day courier delivery and there is nobody at the delivery address to sign for your item then you can arrange to have your item delivered again by contacting our customer service team.
- What time will my Same Day delivery arrive?
The time your Same Day delivery arrives depends on what time your item is collected and the distance to the delivery location. With live tracking you can follow your item every step of the way right to the delivery destination signing.
- How does the courier process work?
As soon as your order is received it is automatically entered into our system. A courier driver is then allocated to collect your item at your chosen time and location. Once collected the item is scanned. With live tracking you can watch your delivery in real time as it travels towards its destination. Once delivered and signed for, the live tracking is updated and notifications sent.
Going the extra mile for your business
But don't take our word for it. Find out what our customers think of our services.
“Not only is this hydrogen van new for Mitie, it’s a first for the courier services industry too…offering this service is just one of the many ways we can support both our developing client needs and ensure our courier services are environmentally sustainable.”
Mitie “We are extremely pleased with the level of service and care that CitySprint has provided for our customers so far. We look forward to working with them on projects in the future as we continue to grow.”
Gousto “The fact that we have a local Brighton service centre means that if ever any issues arise, we are able to speak to an experienced advisor quickly and efficiently.”
Edwards and Hope “CitySprint are reliable and good to work with. They always get the job done.”
Kolorco “CitySprint have been extremely helpful. I really appreciate your ability to ship such large items swiftly and your local knowledge. Communication has been efficient and straight forward and I would recommend using CitySprint to others.”
Dogs Trust - Laura Kennedy, Coordinator. “At the drop of a hat CitySprint Health has provided our shielding customers with their prescriptions… the resource they’ve dedicated to us with minimal notice has been superb.”
Scott Jackson, DSV & Carrier Performance Analyst at Asda Pharmacy “Everything went very smoothly, as we had a couple of jobs booked for today. I like the tracking and notifications we get on the website, allowing us to plan our day much easier knowing when things are arriving.”
Exactech UK - Robert Williams, Distribution Manager.
Our values.
How we'll do it.
Honesty.
We value facts and measure our performance with simple visible metrics. Integrity and transparency are at the core of everything that we do.
Respect.
We create a welcoming, collaborative and inclusive culture. We value debate and encourage feedback from everyone.
Accountability.
We take personal accountability to deliver what matters every day. We have clear ownership of our goals, and we make the right things happen.
Caring.
We take the time to listen and understand what’s important. We are compassionate and show empathy. We commit to doing business safely and sustainably.
Our Corporate Social Responsibility (CSR) strategy.
Our 2030 vision: The commitments that guide us in creating long-term sustainable value.
