CitySprint’s retail brand, On the dot, is delighted to be shortlisted in seven prestigious award categories, and this is only since January this year!
Earlier on in the year saw On the dot win Best Customer Experience at the Delivery Excellence Awards and Highly Commended in the ‘Delivery Initiative’ category at the recent World Post & Parcel Awards.
The On the dot team are also delighted to have been named a finalist in Retail Week
’s Retail Tech Awards for the ‘Online CX Initiative of the Year’ category, as well as ‘Tech Retailer of the Year’ and ‘Retail Tech Supplier of the Year’ for our work with Wickes. These awards – new this year – celebrate companies who are redefining the retail industry with innovation in tech and helping to lead change for a new retail world.
Even better, we are proud to announce that On the dot has additionally been shortlisted in Retail Week
’s Supply Chain Awards, recognising retailers and suppliers who are modernising all aspects of the supply chain. On the dot has been named as a finalist for its work on Wickes Hourly in four categories: ‘Delivery Initiative of the Year’, ‘Technology Initiative’, ‘Arrow XL Customer Experience Transformation’ and the ‘DP World London Gateway Logistics Park Disruptor Award’.
Over the last few years, On the dot has revolutionised the way retailers use fulfilment to boost customer service and loyalty. Wickes Hourly is just one example of the way our innovative technology is helping retailers of all sizes. By introducing our 1-hour timeslot service, Wickes became the first retailer in their sector to offer customers specified hour and same day delivery. Complementing Wickes’ suite of delivery options, Wickes Hourly is the retailer’s first delivery service available from all 220+ nationwide stores, allowing customers across the country to enjoy a shopping experience that prioritises their ultimate convenience.
This influx of shortlisting’s is a testament to the hard work and dedication of the team at On the dot. As ever, we are proud that everyone at On the dot continues to showcase their commitment to its core values – accountability, empathy, reliability and flair.