Last updated 19th January 2021
We aim to provide our valued customers with useful advice on what we can expect next as a result of Brexit and it's impact on the way you use our services.
Please note – Brexit is an evolving situation and changes are being made at Government-level often and without warning. We would caution any customers looking to send shipments to the EU to speak to their CitySprint Territory Manager or Customer Service Agent prior to booking. We are working very closely with our international shipping partners to ensure we have the latest service updates. CitySprint would also recommend that businesses seek independent legal guidance on Brexit.
Using us for SameDay or UK Overnight delivery services?
No problem! We do not anticipate any changes to the service we provide to customers using our SameDay courier or UK Overnight delivery solutions. We don't expect to see any travel disruption in the South East of England but will monitor any areas where lorries are being held or are experiencing delays and will ensure couriers are advised of potential alternative routes. CitySprint continue to have access to thousands of couriers (and growing!), across a wide range of vehicle types, so you can continue to trust in us to deliver.
Using us for International shipping into the EU?
We’re here to help. Through our third-party international shipping partners and our CitySprint and Transworld delivery experts, we will help your business navigate what Brexit means for you and your customers. Congestion at ports and the knock on to road linehaul services are widely predicted to be impacted for a significant period. Deliveries sent via Air services may also require an earlier collection due to extra processing time owing to customs requirements. By using us as your delivery partner, we can take the hard work out of navigating these changes and support your business so that it can continue to grow.
If you require a commodity code to ensure your goods are classified correctly, please use the UK Government website code finder here.